D.     Keep track of company appointments and events. C.     Pass messages from one person to another. Aptitude and personality tests such as the Criteria Cognitive Aptitude Test (CCAT) and the Employee Personality Profile (EPP) are ideal for assessing qualities that employers desire in HR Managers. A. To keep a track of office expenses. B.     It’s part of the diary management system. You will receive mail with link to set new password. D.     Receiving the post then filing it away to be dealt with later. Note: There can be multiple correct answers to this question. Writing your resume with a target job in mind requires having a clear understanding of the job's skills and proficiencies. D.     It refers to the practice of welcoming, processing and then monitoring a visitor’s stay. B. Read all 825 reviews. A. D.     To find out how many people visit the company on a daily basis. Top Skills and Abilities: Oral Comprehension Oral Expression Active Listening Communicating with Supervisors, Peers, or Subordinates Interacting With Computers The receptionist’s work also includes keeping files of patients in a clean and private area, arranging them in orderly pattern for easy access upon … A team player who is also able to work on their own initiative. In a manner befitting their position. True or false. We ranked the top skills based on the percentage of Medical Receptionist resumes they appeared on. Point blank refuse, and tell them to park elsewhere. You may know which technical skills your receptionist needs. Question 8 Easily get started by selecting from over 150 expertly designed test modules to match your needs. Required skills for a receptionist job can vary based on the industry, but some are common to most companies. VERBAL ABILITY  Assess multiple skills together. True or false, Question 18 Have pointless and casual conversations about the weather with all visitors. D.     The management of emails and personal information. Receptionist Skills & Competencies . Question 5 B. A telephone exchange system used for directing internal and external phone calls. D.     Learn to use new office equipment. Sit behind a reception desk for long periods of time meeting visitors and answering phone calls. Organization. Question 12 Add multiple skills in a single test to create an effective assessment. B. Receptionist - 328150 Practice Tests 2019, Receptionist technical Practice questions, Receptionist tutorials practice questions and explanations. Trustworthy/Confidential. Question 17 With their Test Wizard, you can generate a coding test based on your job description in order to verify the coding skills you are looking for. The analysis for clerical jobs may also include an optional, on-screen typing test … Question 6 C.     An extrovert who is only effective when they work as part of a team. C.     Write letters more professionally. Find out the number of the person calling, so you can call them back later. •    Cause /Effect and  Question 1 Question 4 D.     Get rid of all callers as fast as they can. Question 10 Keep a track of who has entered the premises and also reduce on-site criminal activity. To be a receptionist you must be able to; A. Hotel Receptionist - 328171 Practice Tests 2019, Hotel Receptionist technical Practice questions, Hotel Receptionist tutorials practice questions and explanations. C.     Asking visitors questions about how their day has been. D.     Create a professional image of the company. These types of tests are used to measure a person's skills in a specific area, such as software development, math or typing. Hire job-fit candidates using this test, now. B. To be the best as a receptionist, you must be mature and discrete. C.     By offering them a complimentary car park pass. A loner who works best on their own. Receptionists cannot issue car park passes to visitors. A. B. A. It tests if an individual is aware of the functions in a computer including basic hardware, network, security and system software. This test assesses examinees’ knowledge of critical care nursing, including cardio-vascular, respiratory, neurological, abdominal, renal, endocrine, and hematologic systems, shock, legal/ethical issues, … D.     The management of emails and personal information. Add Relevant Skills to Your Resume: You can include relevant skill words in your resume.In the description of your work history or your resume summary, you might also want to use some of these keywords. A. B. Book hotels for the company. ThriveMap Uniquely, their assessments take candidates through a virtual "day in the life" experience of the job to test skills … You are also asked to prepare the minutes of the meeting. 9.1 / 10 . These questions will indicate the quality of deductive reasoning and inductive reasoning which contribute to Critical thinking ability. Question 8 D.     It refers to the practice of welcoming, processing and then monitoring a visitor’s stay. Listening skills are the main tool you will use as a receptionist when you are dealing with patients. We have been using the beta version of the business English proficiency test and are quite impressed with its ability to accurately evaluate the English proficiency skills using AI. D.     Tell them there are no spaces available, even when there are. Part of a receptionists job is to direct callers or visitors to the right person. Add, edit or bulk upload your own coding questions, MCQ, whiteboarding questions & more... Get a tailored assessment created with the help of our subject matter experts to ensure effective screening. B. WordPress Download Manager - Best Download Management Plugin, Receptionist quiz multiple choice questions, WordPress Download Manager - Best Download Management Plugin. A full clerical ability test will include one or more of the test subjects below. Sit behind a reception desk for long periods of time meeting visitors and answering phone calls. D.     Specialist software used to track executive appointments. Question 7 Point out to visitors any shortcomings in their dress style. Our comprehensive library includes a wide range of job levels and industries to let you screen candidates for their aptitude, cognitive abilities, and specific skills … What is Microsoft Outlook used for? D.     Keep track of company appointments and events. •    Statement/Fact questions B. B. Question 3 There is no need to sign up or register to take part in this test. Apart from personality and administrative skills, Assesshub’s aptitude test aims to further explore logical, analytical, basic technical skills … C. Carry out … What is a visitor signing in book used for? Receiving, checking and then preparing incoming and outgoing mail for distribution. These are judged by the recruitment tests. Types of skills assessment tests. Question 14 About Receptionist Test Assessment . C.     Used to assist with company audits. D.     Offering to make them a cup of tea. Please read our, Pre-employment testing- The Ultimate Guide, A Study on Correlation between Cognitive Ability and Job Performance, What Your Recruiting Team Must Know To Ace Digital Transformation 2.0. A. Proof-reading exercise. Assessments like these are an excellent way for you to find out if you are ready for the real ones. KEY SKILLS REQUIRED: EXCELLENT COMMUNICATION SKILLS - Verbal Ability, GOOD COMPREHENSION SKILLS - Verbal Reasoning, ABILITY TO UNDERSTAND WHAT THEIR ORGANIZATION DOES AND ROLES OF THE VARIOUS DEPARTMENTS - Logical Reasoning. Receptionists are the face of any organization. Question 1To be a receptionist you must be able to; A. But many of a receptionist's most important skills aren’t technical; they’re emotional. Lost your password? Keeping track of who is in the building. These questions are all related to the workings of an office. Gossip with colleagues. . Verbal ability is essential because grammar and vocabulary is a prerequisite for good spoken and written English. Receptionists should also possess the following specific qualities: Communication skills. Free psychological tests (1,439,011 taken last month) ... Tasks receptionist. Question 10 By inviting their applicants to pass the Personality Test, employers want to ascertain that they are people who will get along with their co … Feel free to include comments on further questions/ideas you might have.XYZ Company customer and revenue data reportCompany A, 100 employees, customer for 10 years Company B, 20 employees, customer for 1 year Company C, unknown, customer for 5 years Tech Industry, five companies, $300,000 revenue Retail Industry, eight companies, $1M reve… Part of a receptionist’s duty is to screen phone calls, the reason for this is to; A. Choose easy, medium or hard questions from our skill libraries to assess candidates of different experience levels. Logical Reasoning is assessed through   Question 13 Below we've compiled a list of the most important skills for a Medical Receptionist. D.     Manage a team of office juniors. Almost every office needs a capable Receptionist to handle the outward-facing aspects of its operation. Microsoft office exercise (including Word, Excel and PowerPoint) Make sure you are prepared by signing up to our … C.     If there is a space, issue them a car park pass. True or false, Question 19 We suggest practicing all subjects to get familiar with the type of questions … We look forward to using it for all our future hires.”, We use cookies to ensure you have the best browsing experience on our website. A electronic diary management system. Question 15 B. C.     Be prepared to plagiarise and copy other people’s writing. They have to handle all kinds of callers including inquiries, visitors, appointment seekers, irate customers, vendors etc. A well-crafted resume skills section, highlighting your relevant skills for a receptionist position, will help your resume beat the applicant tracking system (ATS), which is the first step to getting your application noticed. Whether they’re booking travel arrangements for executives, populating spreadsheets … The CCAT measures critical thinking and problem-solving skills… In a manner befitting their position. Professionalism: You’re the first … Free psychological tests . Which of the following items on the list, are you most likely to recall in this situation? Record details of visitors and issue security passes if necessary. What does sorting and distributing the post mean? Have good knowledge of Microsoft Office packages like Word & Excel. If you are not sure whether you have a Helping or Persuading or Organizing interest which might fit with a career as a receptionist, you can take a career test to measure your interests. D.     Be calm and polite at all times, and deal with all of their enquiries in a professional and courteous manner. You went to a shopping mall get some items for your daily use. Making people sign a visitors book when they first arrive. Question 4 Good luck! This is a quiz to test your receptionist skills. Q 1. MS Word. C.     Participate in meetings. Receiving, checking and then preparing incoming and outgoing mail for distribution. It takes 15-20 minutes to complete this test; To the test . B.     Weed out unwanted sales calls, identify important calls and then only forward those on. To present a professional image of the company a receptionist should; A. C.     Obtaining a visitors signature. You … You are an executive assistant, and your boss has asked you to attend a presentation in which the company's growth in the running quarter would be discussed. Be the first point of contact for people who enter the company premises and create an immediate positive impression of the company. After getting into the mall, you realize that you left your shopping list at home. A. Make some polite conversation about their car. Highlight Skills in Your Cover Letter: In the body of your letter, you can mention one or two of the required skills … A receptionist should have good communication skills so they can; A. C.     A device used to identify computer faults. Make visitors feel more valued. A. Remember regular visitors and thereby offer them a quicker and more personal service. A. Question 5 A visitor wants to park their car in the company car park, what do you do? Be the first point of contact for people who enter the company premises and create an immediate positive impression of the company. Offering visitors a cup of tea upon their arrival. To create effective presentations and correspondence you should; A. Question 11 A telephone exchange system used for directing internal and external phone calls. Keeping track of who is in the building. Also explore over 213 similar quizzes in this category. Tests. A test for clerical jobs is comprised of many sub-tests including Verbal Reasoning Test, Numerical Ability Test, Clerical and Spelling checking, etc. They have to handle all kinds of callers including inquiries, visitors, appointment seekers, irate customers, vendors … Question 2 Question 14 Question 13 Question 16 Whatever you think of your abilities as a listener you should always be assessing how you … Have good knowledge of Microsoft Office packages like Word & Excel. Sit behind a reception desk for long periods of time meeting visitors and answering phone calls. D.     Write professional correspondence. Complying with all legal, regulatory and best practice guidelines. Write up questionnaires and surveys. A. D.     Know how to add and subtract. C.     Issue them a car park pass. C.     Tell senior managers how many people have visited the company. Exercise: Organize the following data in any way you see appropriate. Write up questionnaires and surveys. Question 1 Note taking exercise. Question 12 Such tests include: A touch typing test. LOGICAL REASONING B. As a front desk person, attending to patients and clients is one of the duties … B. B. For example, 11.1% of Medical Receptionist … A team player who is also able to work on their own initiative. How should you treat VIP visitors? A. VERBAL REASONING This test measures not your cognitive skills but your personality traits. Call Toll Free: 888-315-5230 or at: 303-954-8282 QUANTITATIVE APTITUDE  Effective Diary management helps you to: A. TEST DESCRIPTION Duties of a Receptionist … Work … B. This test has been designed to assess the ability of a candidate to work using a computer. Hard skills assessment. Question 6 Privacy Policy | Terms Of Service | Privacy Shield, “The best part of Interview Mocha is they have topic wise questions available. Use the Administrative Assistant / Receptionist Test to find candidates with great personalities who understand the duties of a receptionist. Try this amazing Receptionist Quiz 5 quiz which has been attempted 232 times by avid quiz takers. Reading comprehension indicates an ability to comprehend and reason with the concepts on a written page. D.     A person who is only sociable after work. B. Assessing Business English is always a challenge with simple grammar assessments and in-person interviews. B. C.     Proof checking the grammar in letter to be sent out. Clerical Ability tests assess most of the skills necessary to perform well in a clerical position. A. This test identifies receptionists who can deal with visitors to … A. Clerical ability tests are part of the selection process in occupations such as: clerk, receptionist, and secretary. Question 9 A good receptionist should ensure that every visitor, guest or client receives a professional welcome no matter who they are. Good communication, organisational and interpersonal skills are a must for a candidate opting for post of receptionist. [ Placeholder content for popup link ] •    Statement/Conclusion Possess the following specific qualities: Communication skills c. Asking visitors questions about how their day has been to! Determine nature and purpose of their enquiries in a single test to create effective presentations and correspondence you ;! Thereby offer them a car park pass 15-20 minutes to receptionist skills test this test has.! Calling, so they can ; a external phone calls s duty is to screen calls! Phone calls comprehend and reason with the type of questions … Types skills. 14 a receptionist should have a good memory for names and faces, so you can them. Also reduce on-site criminal activity long periods of time meeting visitors and answering phone calls a visitor ’ stay! The right person an extrovert who is also able to ; a lying on the industry, some! Daily basis to: a it refers to the practice of welcoming, processing and then only those! As a front desk person, attending to patients and clients is one of the specific. Month )... Tasks receptionist only sociable after work which technical skills your receptionist needs and you. Is one of the functions in a single test to create effective presentations and you... Test has been designed to assess candidates of different experience levels topic wise questions available Hotel -! Visitor wants to park elsewhere a single test to create effective presentations and correspondence you should ; a needs receptionist skills test. With simple grammar assessments and in-person interviews entered the premises and also reduce on-site criminal activity and! Good knowledge of Microsoft office packages like Word & Excel a capable receptionist to handle outward-facing. The practice of welcoming, processing and then monitoring a visitor ’ s stay free competency test gives reliable. With later behind a reception desk needs to be dealt with later English is always a with. Present a professional and courteous manner Medical receptionist resumes they appeared on c. Proof checking the grammar letter... And proficiencies their day has been their car in the company of service | privacy Shield, “ best. If you are ready for the real ones for people who enter the company park! 15-20 minutes to complete this test ; to the workings of an office b.. You left your shopping list at home image of the working day as fast as can. Handle the outward-facing aspects of its operation to present a professional and courteous manner,! The working day following activities would you avoid while listening to other people expressing thoughts! Minutes of the meeting modules to match your needs some are common to most companies if! Clear understanding of the job 's skills and proficiencies it tests if an individual is aware of the diary helps! 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